Pricing | Twin State Agency
Simple, Transparent Pricing

Where Are You
Right Now?

Built for owner-run small businesses in Spartanburg, SC and the Upstate

Pick the stage that fits where your business is today. I'll show you exactly what moves the needle from here.

Month-to-month. No long-term contract.
Not Sure Where to Start?
Not Sure Which Stage You're In?
Every business is different. Take our free 3-minute assessment and I'll show you where you're losing opportunities and which starting point makes the most sense for your business.
Find My Best Fit
Already know which plan you want? Choose your starting point below.
Pick your starting point
Every Business Is at a Different Stage.
Choose the one that sounds like you. You can always move up when results earn it.
Stage 01 — Just Getting Started
See It Work Before You Commit.
Both plans go live approximately one week from payment. Start with The First Win if you want the lowest-risk entry point, or go straight to The Fast Start if you know inquiries are slipping through.
The First Win
See It Work in 30 Days.
Best for owners who want a low-risk way to see real results before committing to the full system.
$97
/month
One month minimum. No setup fee.
One month. One visible win. A recovered missed call, a new review, or a customer who came back.
What you get
1,500 SMS · 1,500 emails · Unlimited voice each month
✓
Missed call gets a text back instantly, before they dial someone else
✓
A dedicated business number so calls are tracked and missed opportunities are easier to catch
✓
Missed and after-hours calls are answered and followed up so nothing slips through after hours
✓
Web chat and Ally Assistant on your website captures contact info and answers questions around the clock
✓
Help More Website Visitors Take the Next Step Give visitors a simple way to engage with your business, explore what you offer, and take the next step toward becoming a customer.
✓
A review request goes out after every appointment or job automatically
✓
New-review alerts the moment one posts anywhere
✓
Review response templates so every review gets a reply
✓
Your Google Business Profile built out and optimized
✓
A birthday message to help you stay connected with your customers
✓
Reconnect With Past Customers reaches past customers you haven't heard from in a while
✓
Website setup and hosting included for clients without an existing site or whose site cannot support the tools
Setup & Support
✓
Live approximately one week from payment
✓
One local partner who answers to you, no call center
GET YOUR FIRST WIN

No contract · Cancel anytime

Most Popular Entry Point
The Fast Start
Turn Every Inquiry Into a Booked Appointment.
Best for owners who are getting inquiries but losing them before the appointment gets booked.
$197
/month
One month minimum. No setup fee.
You're getting inquiries. The problem is what happens after: the call with no follow-up, the estimate that went quiet, the inbox nobody checks. This closes every gap and shows you the numbers.
Everything in The First Win, plus The layer that catches every new inquiry, tracks where it came from, and follows up until it books or closes.
1,500 SMS · 1,500 emails · Unlimited voice each month
✓
One inbox for every channel: calls, texts, web chat, Facebook, Instagram. Nothing falls through
✓
Every call logged and tracked so you know how many came in and where they came from
✓
Build Your Reachable Customer List that grows an opt-in text audience from every inbound contact
✓
Every new inquiry followed up by text and email until they book or say no
✓
Every estimate that didn't close gets chased, not forgotten
✓
Text-to-Pay and Tap-to-Pay so customers pay the moment they say yes
✓
Your name, address, and phone consistent across every major directory
Setup & Support
✓
Live approximately one week from payment
✓
Monthly check-in to review results and keep your system dialed in
✓
One local partner who answers to you, no call center
START BOOKING MORE

No contract · Cancel anytime

→
Getting consistent results from your entry plan? Move up to Stage 02 when you're ready to run the full system and stop chasing customers manually.
Stage 02 — Ready to Build the System
Stop Losing Jobs. Fill the Schedule.
Start with The Full Foundation if you're still losing calls before they turn into booked appointments. Move to The Full Schedule when the foundation is solid and you're ready to put your existing customer base to work.
The Full Foundation
Stop Losing Jobs to Voicemail.
Best for owners who answer their own phone and lose work every time a call goes to voicemail.
$297
/month
+ $500 one-time setup & configuration
In 30 days: every missed call gets answered, reviews coming in after each appointment, customers finding you on Google.
Everything in The Fast Start, plus The Fast Start captures every inquiry. The Full Foundation turns them into booked, confirmed, reviewed appointments. The complete booking and reputation engine as one system.
1,500 SMS · 1,500 emails · Unlimited voice each month
✓
Online booking connected to your calendar so customers schedule themselves
✓
Confirmation and reminder sequences before every appointment so no-shows stop costing you
✓
No-show follow-up so a missed appointment is never just a lost job
✓
Lead-capture forms connected to the same system so every inquiry is tracked from first contact
✓
Two-way messaging for every inquiry, estimate, and question through one system
✓
A review request goes out after completed service, at the right time for your business
✓
New-review alerts the moment one posts, good or bad
✓
Call summaries after every call so nothing discussed gets lost
✓
Google Business Profile actively managed: posts, responses, and optimization ongoing
Setup & Support
✓
2 to 3 week setup & configuration
✓
Monthly check-in where we review results and keep your system dialed in
✓
One local partner who answers to you, no call center
GET FOUND AND BOOKED

No contract · Cancel anytime

Recommended
The Full Schedule
Fill the Schedule. Keep It Full.
Best for owners with a real customer base who haven't heard from you since their last visit.
$497
/month
+ $997 one-time setup & configuration
In 60 days: past customers calling back, dead quotes revived, and repeat business showing up on the calendar.
Everything in The Full Foundation, plus Everything below fills your calendar from inbound inquiries. The Full Schedule puts your existing customer base to work keeping your calendar full on its own.
3,000 SMS · 30,000 emails · Unlimited voice each month
✓
Past-customer reactivation that contacts people who already trust you and brings them back
✓
A referral system and referral page that grows word of mouth on purpose
✓
Post-job check-ins that turn satisfied customers into reviews and referrals
✓
Recurring-service programs that turn one-time jobs into predictable repeat income
✓
Deeper estimate follow-up that revives quotes that went quiet weeks or months ago
✓
Satisfaction surveys after every job so you know before it goes public
✓
Anniversary and milestone campaigns keeping your name in front of customers between visits
✓
Customer Follow-Up Calls that proactively reaches past customers as part of reactivation
Setup & Support
✓
2 to 3 week setup & configuration
✓
Monthly check-in where we review results and keep your system dialed in
✓
One local partner who answers to you, no call center
FILL MY SCHEDULE

No contract · Cancel anytime

→
System running and schedule consistently full? Stage 03 adds managed ads and local content to bring in people who have never heard of you.
Stage 03 — Ready to Grow
Bring In People Who've Never Heard of You.
This plan is for owners whose system is already running and whose existing customer base is covered. If you're not there yet, start at Stage 01 or 02 first. Ads without a foundation waste money.
The Market Leader
Become the Obvious First Call.
Best for established owners who have their systems running and are ready to bring in new customers, not just work the ones they have.
$897
/month
+ $2,500 one-time setup & configuration
In 90 days: new customers coming in from paid ads, and your service areas live in local search.
Everything in The Full Schedule, plus Everything below works the customers you already have. The Market Leader adds the engine for people who have never heard of you yet.
Unlimited SMS · Unlimited emails · Unlimited voice
✓
One ad platform fully managed for you: Google, Facebook, LinkedIn, YouTube, or TikTok, whichever is where your customers are
✓
Ad spend managed for you, paid directly to the platform at whatever level fits your business, separate from this price
✓
Fast follow-up and nurture for ad leads so every inquiry from your ads gets caught and converted, not dropped
✓
A dedicated ad landing page built and optimized for your campaigns
✓
Service-area pages built for every town you work in, written by hand, not generated
✓
Two blog posts written for your business every month, building local search authority over time
✓
Seasonal campaigns timed to your busiest and slowest periods so the pipeline never goes cold
✓
A quarterly working session to review numbers, set priorities, and direct the next 90 days
Setup & Support
✓
2 to 3 week setup & configuration
✓
Monthly check-in where we review results and keep your system dialed in
✓
One local partner who answers to you, no call center
OWN THE ZIP

No contract · Cancel anytime

* The First Win includes 1,500 SMS, 1,500 emails, and unlimited voice each month. Additional usage is billed at $0.02 per SMS and $0.001 per email.
** The Fast Start includes 1,500 SMS, 1,500 emails, and unlimited voice each month. Additional usage is billed at $0.02 per SMS and $0.001 per email.
*** The Full Foundation includes 1,500 SMS, 1,500 emails, and unlimited voice each month. Additional usage is billed at $0.02 per SMS and $0.001 per email.
**** The Full Schedule includes 3,000 SMS, 30,000 emails, and unlimited voice each month. Additional usage is billed at $0.02 per SMS and $0.001 per email.
***** The Market Leader includes unlimited SMS, calls, and emails. Ad management covers the work of running your campaigns. Ad spend is billed directly to the advertising platform and is not included in the monthly price.

Included in Every Plan

Your system comes fully built and configured from day one, with no tech setup on your end.

📊

Revenue Dashboard

See inquiries, booked appointments, and revenue in plain English, not marketing jargon.

🔁

Nothing Gets Forgotten

Every person who contacts you is tracked from first message to paid customer.

📱

Business Phone Numbers

Every call tracked, routed, and captured. You never miss an inquiry.

🛠️

Built and Configured for You

Set up in your voice, for your services and your market. No tech work on your end.

Straightforward Systems. Clear Monthly Pricing. | Twin State Agency
Straightforward Systems. Clear Monthly Pricing.

Twin State Agency Is Your Partner in Business Growth.

For small businesses in Spartanburg, Greenville, and the Upstate of South Carolina

We help local businesses strengthen their operations, improve customer relationships, and build the systems they need for lasting business growth.

Month-to-month service. No long-term contract.
Not sure where to begin?

Start With What’s Breaking.

Take the free 3-minute assessment. We’ll help you see where customers may be slipping through the cracks and which system makes sense for your business.

Find Your Best Fit
Four ways to move forward

Choose the Support Your Business Needs.

Each system builds on a different level of support. Start with one important follow-up fix, strengthen your customer process, improve how people find you, or add managed marketing.

Start with one win

First Win

For a business that needs one specific customer follow-up problem handled well before taking on a larger system.

$97/ month

One focused workflow. No full marketing platform.

A working customer follow-up system focused on one agreed priority.

What’s included

  • One selected follow-up workflow, based on the business’s most important gap
  • Ally Assistant messaging capability, with AI usage billed separately on a pay-per-use basis
  • Initial Google Business Profile setup as applicable to the onboarding scope
  • Configuration, testing, and a clear handoff
  • Simple support for the agreed workflow
See If First Win Is Right for You

Additional workflows and broader services are not included at this level.

Build the foundation

Core System

For a business ready to organize customer inquiries, respond consistently, and protect its reputation.

$297/ month

Core customer follow-up and reputation foundation.

A more reliable way to capture, track, and follow up with customers.

Everything in the foundation

  • Contact management and one clear pipeline
  • Missed-call text-back and inquiry notifications
  • Agreed customer follow-up workflows
  • Review request automation and review follow-up
  • Business listings management
  • Basic website engagement where appropriate
  • Reporting and regular system checks
  • Ally Assistant messaging, with AI usage billed separately
See If Core System Is Right for You

Includes the agreed setup and ongoing service scope.

More visibility. More ways to grow.

Growth System

For a business ready to strengthen customer follow-up and become easier to find across search platforms.

$497/ month

Customer systems plus managed search visibility.

Build on a stronger customer foundation while improving how people discover your business.

Everything in Core, plus

  • Search Atlas SEO platform included
  • Traditional search engine optimization (SEO)
  • Search Everywhere Optimization across relevant discovery platforms
  • Generative Engine Optimization (GEO) to improve how your business is understood and surfaced by AI-powered search experiences
  • Expanded booking, confirmation, reminder, and follow-up workflows as agreed
  • Ongoing listings support
  • Ally Assistant messaging, with AI usage billed separately
See If Growth System Is Right for You

Specific SEO and workflow deliverables are set during the assessment and proposal.

Managed marketing

Market Leader

For a business ready for a broader, actively managed plan to increase local visibility and reach new customers.

$897/ month

Managed marketing and advertising support.

Bring more visibility to the business while keeping customer follow-up connected.

Everything in Growth, plus

  • Managed advertising campaigns
  • Campaign planning, management, and performance review
  • Service-area landing pages
  • Two blog articles per month
  • Broader local search and content support
  • Connected customer follow-up and reporting
See If Market Leader Is Right for You

Advertising spend is paid separately to the advertising platform.

A connected approach

Built Around the Customer Journey.

The goal is not to add more software to your day. It is to make important customer steps easier to manage.

01

Respond

Help customers get a timely response when they call, message, or contact your business.

02

Organize

Keep customer details and conversations in one organized place.

03

Follow Up

Use agreed workflows so inquiries and customer commitments do not get overlooked.

04

Build Trust

Make it easier to request feedback and stay on top of your online reputation.

05

Get Found

Improve business information and search visibility as your service level grows.

06

Grow with Purpose

Add managed content and advertising when the business is ready to reach more people.

Compare the systems

What Changes at Each Level?

Use this overview to understand how the four systems differ. Your final scope is confirmed in your proposal.

ServiceFirst WinCoreGrowthMarket Leader
Ally Assistant messaging capabilityIncluded*Included*Included*Included*
One focused follow-up workflowYesYesYesYes
Contact management and pipelineNot includedYesYesYes
Missed-call and inquiry follow-upSelected workflowYesYesYes
Review automationIf selectedYesYesYes
Listings managementNot includedYesYesYes
Search Atlas SEO and SEO/GEONot includedNot includedYesYes
Expanded booking and follow-upNot includedNot includedAs agreedAs agreed
Managed advertisingNot includedNot includedNot includedYes
Service-area pages and 2 blogs/monthNot includedNot includedNot includedYes

*Ally Assistant messaging is included as a capability. AI processing and usage are billed separately on a pay-per-use basis. Features are configured only within the scope agreed for the selected system.

Good questions

Before You Choose.

Do we need to choose a system before taking the assessment?

No. The free assessment is the starting point. It helps show where customers may be slipping through the cracks and which system makes the most sense for your business.

Is First Win the same as the full customer follow-up system?

No. First Win is intentionally focused on one specific follow-up problem. It does not include the full website, broad AI receptionist, complete reputation program, or every automation feature.

Is AI usage included in the monthly price?

Ally Assistant messaging capability is available across the systems. AI usage is pay-per-use and billed separately based on actual consumption.

Is advertising spend included in Market Leader?

No. The monthly fee covers the agreed management work. Advertising spend is paid separately to the advertising platform.

Can we add services later?

Yes. We can review what is working and discuss additional services when they make sense for your business. We confirm any change in scope or price before it begins.

Do you work with businesses outside Spartanburg?

Yes. Twin State Agency serves small businesses in Spartanburg, Greenville, and communities across the Upstate of South Carolina.

A clearer next step

Let’s Find the Gap Before We Add More Marketing.

Start with the free assessment. We’ll help you understand what is working, what may be costing you customers, and what deserves attention first.

Take the Free 3-Minute Assessment
© Twin State Agency. Serving Spartanburg, Greenville, and the Upstate of South Carolina.

Common Questions

What's the setup fee, and how is it different from the monthly?

The setup fee is a one-time cost that covers building and configuring your complete system from scratch, in your voice, for your services and your market. The monthly is the ongoing cost of running the system: the platform, the optimization, and my support. Setup is the build. Monthly is keeping it running.

What if I want to upgrade later?

Easy. You can upgrade your plan at any time. Your existing system carries over, and I just add on top of what's already running. No rebuild, no re-setup fee on the parts you already have in place.

Can I downgrade if my needs change?

Yes. If you need to step down to a smaller plan, you can do that month-to-month with no penalty. I'll walk you through what stays active and what pauses. You're not locked into any tier.

What if I need to cancel mid-month, do I get a refund?

Every plan is month-to-month, so your billing stops at the end of the current cycle when you cancel. I don't prorate partial months, because the system is running and I'm supporting you through the cycle. No penalty fees, no contract to break.

Are there any hidden fees or per-message charges?

No. What you see is what you pay. Your monthly covers the platform, my work, the follow-up systems, and the included usage. If your business grows past the standard usage, I'll talk to you before anything changes. No surprise charges.

Will my price ever go up?

Pricing is month-to-month, so I reserve the right to update it over time. But existing clients keep their original rate as long as their plan stays active. I don't raise the price on people who already trusted me with the work.

What happens after the setup period, do I get billed during setup?

Your monthly billing starts when the system goes live, not when you sign. Setup typically takes about two to three weeks, depending on how quickly I get the information I need from you. Once everything is connected and running, the first monthly cycle begins.

CTA Banner | Twin State Agency

Still Not Sure Where to Start?

Book a free 20-minute call. I'll look at your Google listing, your reviews, and your current setup, and tell you exactly which plan fits your situation. No pressure. No pitch deck. Just a straight answer from someone local.

Book a Free Strategy Call

✓ No contract  ·  ✓ No credit card  ·  ✓ Spartanburg, SC based

Proudly Calling Spartanburg Home

Twin State Agency is a Done-For-You marketing partner serving Spartanburg, SC and the Upstate. I help small businesses generate more calls, earn more 5-star reviews, and book more jobs automatically so owners can focus on running their business instead of chasing customers.

Contact

Spartanburg, SC 29302

© 2026 TWIN STATE AGENCY | All Rights Reserved.

Every business I work with starts from a different place. Some have 10 reviews and a broken Google listing. Others have a solid reputation but are losing jobs to missed calls. What I build depends on where you are right now, and what you get out of it depends on factors I do not fully control, including your market, your pricing, how quickly your team responds to customers, and how the systems are maintained over time.

I will not promise you a specific number of jobs or a dollar figure. What I will do is show you exactly what I find in the audit, tell you what each fix is designed to do, and track the results honestly. If something is not working, I say so.